We recover the procedures
your reminder software
can't.

PetDesk is great for routine reminders,appointment confirmations, vaccine recalls, wellness sequences. We handle the high-stakes follow-ups it doesn't write well: the $1,500+ procedures where a generic "we miss you" SMS won't bring the client back. The two work side by side. PetDesk is the plumbing, we're the writing for the conversations that actually need craft. You don't replace anything.

Every message we write includes a unique tracking link or phone extension that's only used in the recovery sequence. If a client books through that link or extension, we count it. If they walked in independently, we don't. You see names, dates, and amounts in every monthly report. If you don't trust a number, we don't bill it. Period.

You send us a name, pet name, procedure type, and estimate amount,that's it. No medical records, no payment data, no diagnoses beyond what's needed to write a relevant message. Same data your front desk would write on a sticky note. We delete every client list within 30 days of pilot end if you don't continue, and we'll sign your NDA before the pilot if you'd like.

They could. They almost never do,consistently, weekly, with the writing craft these messages need. The ones that try usually do it for a month and stop. We do it for 100% of qualifying estimates with no slippage. The honest math: if your front desk would recover even one extra procedure a month doing this perfectly, they're worth more on the front desk than spending two hours a week writing.

No,and that's the point. No setup, no IT involvement, no training. You send us the list however is easiest. Most clinics email a Friday spreadsheet that takes their front desk five minutes to pull. Works with IDEXX, AVImark, Shepherd, ezyVet, Provet, NaVetor,or no system at all.

It happens sometimes. When it does, we run an honest postmortem with you to figure out why,was it the list, the timing, the messages, the wrong procedure mix? If we genuinely think a second pilot with a different list would work, we offer it free. Otherwise, we shake hands, leave you with every sequence we wrote, and ask if you'd refer us to another practice we might fit. No charge, ever, if the pilot doesn't deliver.

We meet for a 30-minute review call to walk through every recovered procedure, every dollar, and every message that was sent. Then you choose: continue at 10% of recovered revenue with a $500 floor, continue at $500/month flat with a 30-day money-back guarantee, or walk away with everything we wrote. No upsells, no contracts, no high-pressure conversion script.

From a 15-minute discovery call to first sequences in your hands: 5 business days, typically. We sign the pilot agreement on the call, you send your list of 10 lost estimates within 3 days, we deliver the sequences within 48 hours of receiving the list. First message in your client's inbox by Friday of the same week.